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Empower Digital Payments: KPI-Driven Payments with Self-Service Intelligence

Balakrishnan Narasimhan is a senior domain leader with over 29 years of experience having spent his entire career in the banking domain being both a banker and in the global core banking solutions space.

He is a Business, Technology and Operations leader with an extensive background in envisioning and implementing product strategy, delivery and large-scale transformations for the financial services industry for clients in various geographies across Asia, EMEA and the Americas.

At Intellect iGTB, Bala leads solution-led consulting activities for clients in the Americas across a variety of solutions, which include Digital Banking, Payments, Cash / Treasury Management, Liquidity Management, Virtual Accounts, Escrow Deposits and Cash Flow Forecasting.

Empower Digital Payments: KPI-Driven Payments with Self-Service Intelligence

Presented by Balakrishnan Narasimhan, SVP and Head of Solutions Consulting (Americas)

The world of corporate payments is evolving at an unprecedented pace. As businesses navigate through increasingly complex financial ecosystems, one thing becomes abundantly clear: payments aren’t just transactions anymore. They are vital components of a company’s financial strategy, influencing everything from cash flow to liquidity and operational efficiency.

Corporate CFOs, treasury teams, and finance leaders are facing a new reality where every payment must align with key performance indicators (KPIs) that directly impact their business outcomes. To drive success in this dynamic environment, they need tools that provide real-time insights, streamline decision-making, and reduce dependency on manual processes.

That’s where Intellect’s Corporate Banking eXchange (CBX) comes into play. At the upcoming NACHA Smarter and Faster Payments event, we’re unveiling a game-changing new version of our corporate digital payments solution that transforms corporate payment management into a strategic advantage.

Why KPI-Driven Payments Are the Future of Corporate Finance

Payments are often viewed as a necessary evil—a process that must be completed to keep the wheels of business turning. But what if payments could be more? What if they could be an essential tool for financial success?

With KPI-driven payments, every transaction becomes a data point that provides valuable insight into a company’s financial health. Whether it’s cash flow, liquidity, or operational efficiency, corporate payment systems need to be agile, intelligent, and aligned with an organization’s strategic goals. This shift in perspective is crucial for financial leaders who need to make data-backed decisions in real-time.

The Power of Self-Service Intelligence in Payments

A major pain point for many organizations is the dependency on manual processes for payments approval, workflow automation, and exception management. These inefficiencies slow down decision-making and increase the risk of errors, ultimately affecting the bottom line.

With self-service capabilities at its core, CBX empowers users to take control over their financial operations. CFOs and treasury teams can approve payments, manage exceptions, and make critical decisions on-the-fly without waiting for approvals from other departments. This self-sufficiency reduces bottlenecks, improves workflow efficiency, and accelerates payment processing.

How Conversational AI Transforms the Payment Experience

The future of payments isn’t just about automation—it’s about intelligent, conversational AI. Imagine being able to ask your payment system a question, receive an instant response, and even get proactive recommendations on how to improve payment flows. That’s the future of payment management.

In our demo, we’ll showcase how CBX integrates conversational AI to provide intuitive, natural interactions that simplify approvals, automate workflows, and give users real-time, intelligent guidance. This is more than just an evolution in payments—it’s a transformation in how finance teams interact with their financial data.

In our 15-minute demo session at NACHA, we’ll demonstrate how Intellect’s CBX offers intuitive dashboards and actionable insights, along with conversational AI, allowing corporate users to monitor key financial metrics effortlessly and even act on them.

Why Attend Our Demo at NACHA?

This is not your average payments demo. By attending, you’ll discover how CBX can revolutionize your approach to corporate payments. Key takeaways from our demo include:

  • KPI-Driven Payment Insights: Real-time visibility into cash flows, liquidity, and operational efficiency.

  • Self-Service Intelligence: Empower finance teams to manage payments and exceptions with minimal dependencies on manual processes.

  • Conversational AI: Automate workflows and improve decision-making through natural, intuitive interactions with your payment system.

  • Strategic Advantage: Turn payment management into a powerful tool for driving financial success and business growth.

Don’t miss this opportunity to learn how Intellect’s CBX is shaping the future of corporate payments. Join Balakrishnan Narasimhan and our team at the NACHA Smarter and Faster Payments event to see firsthand how KPI-driven payments with self-service intelligence can transform your organization.

Balakrishnan Narasimhan is a senior domain leader with over 29 years of experience having spent his entire career in the banking domain being both a banker and in the global core banking solutions space.

He is a Business, Technology and Operations leader with an extensive background in envisioning and implementing product strategy, delivery and large-scale transformations for the financial services industry for clients in various geographies across Asia, EMEA and the Americas.

At Intellect iGTB, Bala leads solution-led consulting activities for clients in the Americas across a variety of solutions, which include Digital Banking, Payments, Cash / Treasury Management, Liquidity Management, Virtual Accounts, Escrow Deposits and Cash Flow Forecasting.

Mark Your Calendar

📅 Date: 29th April, 2025

📍 Location: Ernest N. Morial Convention Center, New Orleans, Louisiana

💡 Session: Empower Digital Payments: KPI-Driven Payments with Self-Service Intelligence